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Welcome to the System Administration Services (SAS) help site! Please e-mail itsas@mtu.edu to request documentation to be added or for comments/suggestions. Thank you!

Contents

[edit] Application Specific

Banner
Eudora
Excel
F5 VPN Client (vpn.mtu.edu)
Internet Explorer
iTunes
Adobe Lifecycle Manager
Marratech
McAfee
Meeting Maker
MTU Instant Messaging
Netscape

Office 2007
Project
Putty (SSH)
RealPlayer
Remote Desktop
Roxio
Thunderbird
Trillian
Winamp
WinZip


[edit] General User Documentation

Admin Domain VPN
Dell - MTU Employee Purchase Code
Email
Keyboard Shortcuts and Tips
Password Tips

Rovernet Logout
SMS Deploying/Updating Applications
Spyware and Viruses
Technology and You (PowerPoint)
Volume Control Instructions
Restore File with Previous Version


[edit] Mac

Install instructions
Lode printer
InDesign Cache
Adobe Bridge Cache
Carbon Copy Cloner
Applications (What does this do)?
Removing Programs
Samba
Mounting a network drive
Terminal and Permissions
Fonts
Local Accounts
Standardize Dock for Local Accounts
Parrallels Desktop
Run As...
Fix Cumulus for a user that has never used it before
Ucomm printer accounting
Meeting Maker



[edit] Network Drive Information & Use

General Drive Information
C: Drive Information
H: Drive Information

P: & J: Drive Information
W: or Y: Drive Information
X: Drive Information


[edit] Hardware Documentation

Laptops
Printers
Cell Phones


[edit] Liaison Documentation

A Liason's Guide to RT
Contacting SAS
File Restoration
Hardware Price Guide

Job Description
ISO Authentication
SAS Web Site Information
Software Price Guide
Web Development FAQ & Server Configuration


[edit] SAS & SAS Customers Policies & Rules

Administrative Computer Use Agreement (Draft 8/8/2002)
Computer Use Guidelines and Rules at Michigan Tech
SAS Projector and Laptop Use Policy

SAS Service-Level Agreement - 2003
SAS Service-Level Agreement - 1997
SAS Service-Level Agreement - 1995
SAS Mass Mail Policy - DRAFT (Word Doc)


Personal tools